AI Revenue Intelligence for Hospitality

Increase guest revenue without hurting reviews.

StayFlow uses AI-powered revenue intelligence to analyze guest sentiment, timing, behavior, and review risk before optimizing upsells and guest monetization.

Sentiment-aware · Review-risk-aware · Hostaway, Guesty, Airbnb ready

app.stayflow.com/dashboard

Upsell revenue · May

$38,420

+22.4%

Conversion rate

34.8%

+4.1%

Revenue / reservation

$412

+$58

Revenue trend

+14,800 upsell

Trusted by leading hospitality operators

Coastline Stays

Aerie Hotels

Domus Collection

Northshore Rentals

Maison Group

Wanderhaus

Platform

Every lever for guest revenue — intelligently controlled.

An operational revenue engine for hospitality. Not a generic AI messaging tool.

Revenue Intelligence Engine

Analyzes guest sentiment, booking behavior, timing, and review risk before any monetization decision.

Smart Offer Optimization

Determines when to upsell, when to discount, when to delay — and when not to monetize at all.

Guest Risk Detection

Identifies frustrated, demanding, or high-review-risk guests and adjusts communication strategy automatically.

Conversion Intelligence

Tracks which offers, tones, timing strategies, and pricing approaches perform best per property.

Revenue Analytics

Revenue per reservation, conversion lift, and sentiment-segmented performance — cohort-level insight.

Review-Risk-Aware Automation

Every send is gated by sentiment and risk signals. Protect ratings while maximizing revenue.

Workflow Automation

Trigger sentiment-aware offers on booking, pre-arrival, mid-stay — fully on autopilot.

Connected to your stack

One-click sync with Hostaway, Guesty, Airbnb, VRBO, PriceLabs and more.

The problem

Why traditional upsells fail.

Most operators send the same upsell to every guest. But hospitality revenue depends on context — and getting it wrong costs more than the offer is worth.

  • Timing — wrong moment kills conversion
  • Tone — the same script offends some, delights others
  • Guest sentiment — pushing a frustrated guest tanks the review
  • Issue history — prior complaints change what's appropriate
  • Review risk — one bad rating wipes out months of upsell gains
The StayFlow approach

Revenue intelligence, not blast automation.

StayFlow's AI determines, per guest:

  • Who to monetize — and who to protect
  • When to send, delay, or stay silent
  • How to phrase the offer for this guest's sentiment
  • What price and discount maximize safe conversion

"Guest sentiment positive · score 86/100. High likelihood to convert. Recommend offering $75 late checkout, premium tone, no discount."

Revenue Intelligence Engine

Every offer, gated by sentiment and risk.

StayFlow scores each guest — sentiment, repeat-stay status, review risk, prior issues, length of stay — then decides the tone, timing, price, and discount per reservation. Or skips the send entirely.

  • Sentiment scoring per guest (positive → frustrated)
  • Review-risk-aware send / hold decisions
  • Dynamic price + discount per reservation
  • Conversion intelligence by tone and timing
Sentiment positive · 86/100Cedar Loft · Aspen

Tone: premium · Urgency: medium · Discount: 0% · Recommended

"Hi Amelia — your stay's been going beautifully. Want to keep the Cedar Loft until 3pm tomorrow? We'll hold it for you for $75."

AI reasoning: Guest sentiment positive. High likelihood to convert. Recommend offering $75 late checkout at full price.

Personalized by StayFlow Revenue Intelligence

Live in 10 minutes. Optimizing revenue by tomorrow.

01

Connect your PMS

One-click sync with Hostaway, Guesty, Airbnb, VRBO. Reservations and guest history flow in instantly.

02

Calibrate intelligence

Set pricing ceilings, brand voice, and review-risk thresholds. StayFlow learns your operational standards.

03

Earn safely, on autopilot

AI scores every guest, personalizes the offer, and holds back when sentiment says so. Revenue lands in your existing payouts.

Loved by operators who count every basis point.

4.9 / 5 across 200+ operators

"Within 60 days StayFlow drove $84K of net new revenue across our 28 units. It pays for itself in a week."

EM

Elena Morales

COO, Coastline Stays

"Guests actually thank us for the offers. The AI writes more on-brand than half my team."

DP

Daniel Park

Founder, Aerie Hotels

"Replaced three tools and a part-time guest experience hire. Conversion is up 38%."

YC

Yael Cohen

GM, Maison Group

Pricing that pays for itself.

Average operator recovers their plan cost within the first 6 reservations.

Starter

$49/month

Up to 5 units

  • AI upsells & messaging
  • All integrations
  • Email support
Most popular

Growth

$149/month

Up to 25 units

  • Everything in Starter
  • Custom branded messages
  • A/B testing
  • Priority support

Scale

Custom

Unlimited units

  • Everything in Growth
  • Dedicated CSM
  • SLA & SSO
  • API access

Frequently asked

Will guests find the upsells pushy?

No. StayFlow sends one timely, contextual offer per stage — not a stream of promotions. Guests have rated our messages 4.8/5 for helpfulness.

Which PMS do you support?

Hostaway, Guesty, Airbnb, VRBO, Booking.com, PriceLabs, Breezeway. New integrations ship monthly.

How quickly does it pay back?

On average our operators see positive ROI within the first 6 paid reservations after activation.

Is my guest data safe?

We're SOC 2 Type II in progress and GDPR-ready. Guest data is encrypted at rest and never used to train shared models.

Maximize guest revenue. Safely.

AI revenue intelligence for hospitality operators who can't afford to gamble with reviews.